Strategy Project

KPI & Measurement Strategy

A tiered scorecard that measures the demand you create and the business partners capture, with a straight answer for every question your board asks.

Starting at
$7,500
Typical length
About 6 weeks
Your team’s time
One short workshop

How it runs

PHASE 01

Inventory

every data source you have, what it costs and what it can’t tell you.

PHASE 02

Align

a short workshop on the questions your board actually asks.

PHASE 03

Compare

data and software options weighed on cost and fit.

PHASE 04

Build

the KPI framework and a one-page board scorecard.

The problem

Visitor guide requests have been the headline KPI for decades and cost more every year. Lodging tax data is trusted but arrives months late, rental data covers only part of the market, and state data stops at the regional level. Software vendors all promise the answer, and choosing between them is its own project.

What we build

A complete scorecard across awareness, planning, visitation and impact, tiered so the board sees what it needs and the team sees what it uses. Then a clear recommendation on the data tools worth paying for.

Deliverables
Data inventory & gap analysis
Tiered KPI framework
Data & software recommendations
One-page board scorecard
Implementation roadmap
Who it’s for

DMOs defending budgets to a board or county, teams weighing a data platform purchase, and anyone still reporting on vacation guide requests.

Questions we get

Every tool is compared on cost and fit for your market, and free and low-cost sources are weighed alongside paid platforms.